Course Objectives

FA111 - Financial Aid Basics for Career Colleges in Ontario (Canada)

This course provides a blueprint for running an effective financial aid office in the career college setting covering the cornerstones of timeliness, accuracy and customer service. Reports and notifications required by the Student Financial Assistance Branch of the Ministry of Training Colleges and Universities are explained in addition to key points for building a compliant and effective financial aid office. This course will also help you prepare for the annual compliance audit and a review of the performance requirements as related to your role as a financial aid officer.


Module 1: Introduction, Timelines & Service

  • Develop an understanding of the Financial Aid office in a Career College.
  • Identify key websites available to Financial Aid Officer’s and students. (OSAP, FAO portal, Canlearn, SSB etc.)
  • Recognize the timeframe by which a student has to apply, submit documentation and receive funding.
  • Remove obstacles for a student not only enrolling in your institution, but completing the program and becoming supportive alumni.

Module 2: Financial Aid Processing

  • Develop an understanding of the student’s responsibilities.
  • Explain the institutional responsibilities.
  • Develop an understanding of the OACC Financial Aid office.

Module 3: Procedures, Reports & Notifications

  • Explain the eligibility requirements and identify procedures and common required documentation & supporting documentation.
  • Develop an understanding what the student’s responsibilities are before, during and after completing their program.
  • Recognize your responsibility as a Financial Aid Officer before, during and after a student completes their program.

Module 4: Financial Aid Office Responsibilities

  • Develop an understanding of the performance requirements.
  • Identify the audit guidelines and understand their importance.
  • Describe how default rates are issued and ways to help manage them.
  • Recognize the key deadlines associated with financial aid offices.
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